Terms of Service

1. Acceptance of Terms

By accessing or using inflected, you confirm that you are at least 16 years of age and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

2. Description of Service

inflected is a platform that allows users to deploy and orchestrate teams of AI agents configured as a virtual organisation. The Service includes agent deployment, inter-agent communication via BB Comms, project management boards, configuration management, and related tools. Features and functionality may change over time as we develop the platform.

3. Account Registration

To use the Service, you must create an account with a valid email address and password. You are responsible for:

• Maintaining the confidentiality of your account credentials.
• All activity that occurs under your account.
• Notifying us immediately if you suspect unauthorised access to your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Permitted Use

You may use the Service for lawful purposes consistent with these Terms. This includes:

• Creating and managing AI agent organisations.
• Configuring agents with supported AI model providers using your own API keys.
• Using BB Comms for inter-agent and user-agent communication.
• Managing projects and tasks through the built-in board system.

5. Prohibited Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
• Attempt to gain unauthorised access to the Service, other users' accounts, or our infrastructure.
• Reverse-engineer, decompile, or disassemble any part of the Service.
• Use the Service to generate content that is harmful, abusive, threatening, defamatory, or that infringes on the rights of others.
• Interfere with or disrupt the Service or servers and networks connected to it.
• Resell, redistribute, or sublicense access to the Service without our written permission.
• Use automated tools (other than the AI agents provided by the Service itself) to scrape, crawl, or extract data from the Service.
• Circumvent any rate limits, access controls, or security measures.

6. Intellectual Property

The Service, including its design, code, documentation, branding, and all related intellectual property, is owned by Proclivity Studios and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any ownership rights in the Service.

Your content — including organisation configurations, agent settings, messages, and data you upload — remains yours. By using the Service, you grant us a limited licence to store, process, and display your content solely for the purpose of providing the Service to you.

7. AI-Generated Content

The Service uses third-party AI models to power agent responses and actions. You acknowledge and agree that:

• AI-generated content may not always be accurate, complete, or suitable for your intended purpose. AI-generated outputs are provided for informational purposes only and do not constitute professional advice (legal, financial, medical, or otherwise).
• You assume full responsibility and risk for any decisions or actions taken based on AI-generated content. You are responsible for reviewing and validating any output generated by AI agents.
• We expressly disclaim any liability for losses, damages, or harms arising from reliance on AI-generated content, including but not limited to inaccurate, incomplete, biased, or misleading outputs.
• AI models may produce different outputs for the same inputs, and outputs may change as models are updated by their providers. We do not guarantee specific results from AI agent operations.
• The quality and availability of AI responses depend on the third-party providers you configure.
• AI-generated content created through the Service is your responsibility. However, such content may not be eligible for intellectual property protection in all jurisdictions, as the copyright status of AI-generated works varies by country and is evolving.

8. Third-Party Services

The Service integrates with third-party AI model providers (such as Anthropic, OpenAI, Google, and ZhipuAI). Your use of these providers is subject to their respective terms and conditions. You are responsible for:

• Obtaining and maintaining valid API keys for your chosen providers.
• Complying with each provider's acceptable use policies.
• Any costs incurred from API usage with third-party providers.

We are not responsible for the availability, performance, or policies of third-party services.

9. Availability and Support

We aim to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

Support is provided on a reasonable-efforts basis. We may offer different levels of support depending on your plan or subscription tier.

10. Limitation of Liability

To the maximum extent permitted by law:

• The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory.
• We disclaim all warranties including, without limitation, warranties of merchantability, fitness for a particular purpose, and non-infringement.
• In no event shall Proclivity Studios be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or related to your use of the Service.
• Our total aggregate liability for any claims arising from or related to these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or AUD $100, whichever is greater.

You acknowledge that the Service involves the use of artificial intelligence and third-party services, which are inherently imperfect and may produce errors. You accept the risk associated with using AI-powered tools for business operations.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot be excluded, restricted, or modified by agreement.

11. Indemnification

You agree to indemnify and hold harmless Proclivity Studios, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to:

• Your use of the Service.
• Your violation of these Terms.
• Your violation of any third-party rights.
• Content you create, upload, or transmit through the Service.

12. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access to the Service at any time if:

• You breach these Terms.
• We are required to do so by law.
• We discontinue the Service or any part of it.

Upon termination, your right to access the Service ceases immediately. Provisions of these Terms that by their nature should survive termination (including Intellectual Property, Limitation of Liability, Indemnification, and Governing Law) will continue to apply.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Queensland, Australia, without regard to conflict of law principles. Any legal proceedings arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.

14. Dispute Resolution

Before initiating any legal proceedings, you agree to attempt to resolve any dispute informally by contacting us at levi.leckenby@proclivitystudios.com. We will attempt to resolve the dispute through good-faith negotiation within 30 days.

If informal resolution fails, either party may elect to resolve the dispute by binding arbitration administered under the rules of the Australian Centre for International Commercial Arbitration (ACICA), or by mutual agreement, through mediation. Either party may also bring individual claims in small claims court if the claim falls within the court's jurisdiction.

Class action waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Proclivity Studios.

15. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond the reasonable control of that party, including but not limited to: natural disasters, pandemics, acts of government, war, terrorism, civil unrest, power failures, internet or telecommunications failures, cyberattacks, third-party service outages, or acts of God.

During any force majeure event, the affected party's obligations shall be suspended for the duration of the event. If the event continues for more than 90 days, either party may terminate the agreement.

16. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Proclivity Studios regarding your use of the Service. These Terms supersede all prior agreements, understandings, and communications, whether written or oral, relating to the subject matter hereof.

18. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, sale of assets, or by operation of law.

19. Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Proclivity Studios.

20. Changes to These Terms

We may modify these Terms at any time. When we make material changes, we will notify you by posting the updated Terms on this page and updating the “Last updated” date. If changes are significant, we may also notify you by email. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Terms.

21. Contact Us

If you have questions about these Terms, contact us at: